Sales and Use Tax Audits

If your business is located in any one of the 45 states in the United States that has some form of a sales tax, you are all too well aware of the challenges that it places on you and your business. Identifying what products and services that you provide are taxable and what is the appropriate rate is for each is only the beginning. If your business conducts commerce in multiple states, you must duplicate that effort in each of the other states. Then you must collect the tax and reserve those collections for remittance.

When it comes to remittances, each state has its own requirements. Each state sets thresholds that determine how often remittances must be filed and paid. There are different due dates too. But most probematic is that each state has its own reporting requirements. Each remittance must be accompanied by a form that breaks down revenues and the corresponding taxes collected. Moreover, where there are local taxes involved, revenues and taxes will need to be broken down by jurisdiction so the state can then forward those remittances on to the proper authority.

After all that, you stop and think. You do all the work and the state gets all the money. And how do they thank you? They send out an auditor to make sure you are not somehow missing something that could mean a loss of revenue for them! Worse yet, if they do find that you are somehow remiss in your efforts on their behalf, they have the ability to make you pay any shortfall and fine you for your inexcusable neglegence. And if you make sales in states in which you do not currently collect sales tax, you could now become a target of an audit by those states as they seek to enforce previously unenforceable tax laws. So, if you are contemplating the possibility of becoming the subject of a sales tax audit, or if you have been notified of a forth coming audit, you might wonder...
   What happens in an audit?
   Why as I selected for an audit?
   What hidden dangers are there in an audit?
   How can iPgmr.com help with an audit?
If you are looking for answers to these or any other questions about sales tax audits, please read on.


What Happens In An Audit? Top


In the simplest of terms, an audit involves a team of two or more auditors who will spend about one week on site to gather the necessary information for the audit. There is usually an audit worksheet that has been prepared for the audit that will direct the auditor's search. Although each audit will be unique, there is usually a general game plan for the audit cycle. So if you know of someone recently audited, they may be able to let you know what to prepare for.

Generally the auditor will typically look to reconcile revenues reported on the federal tax return to gross sales, sales reported on the sales tax return, and sales as recorded in the company ledger. Vendor purchases will also be looked at for unpaid use taxes. Audits often review one to three years of activity. However, if any irregularities are found, you can expect the audit to be expanded beyond that. Before leaving, the auditors will meet with you to let you know what comes next.

Back at the auditor's office, the team will compile their findings and plan a return visit to present their report. If the audit finds no fraudulent activity or pattern of irregularities, the final report should be pretty simple. There will likely be a bill for any unpaid taxes found, suggestions for keeping better records in the future, and a token thank you for your cooperation. If anything significant is found in the audit, you will want to arrange to be represented in any further discussions with the audit team. You can be sure that anything that you say after such a notification can and will be used in any legal actions that follow.


Why Was I Selected For an Audit? Top


In preparing for an audit, it can be helpful to know why you may have been selected in the first place. Audit selection is often presented as a random occurrence, but that is rarely the case. The cost to conduct an audit is substantial, so the expectation is that the audit will produce more than enough revenue to offset that cost. Therefore, it can be reasonably assumed that there was a reason that you were selected. Here are a number of common triggers that may be at the root of your being selected for an audit.

  1. Nexus But No Registration
    Nexus is a term used with sales tax to indicate a connection of a business with a state. Most small businesses are registered in their home state and that is where it ends. However, if the business has an office, a distribution center, or employs individuals in another state, a nexus or connection is established and the business will need to register as a business operating in the outlying state. A simple rule of thumb is, if you are paying employment taxes, real estate taxes, or any other taxes in the state, you have a nexus. And even if you do not fit the definition of a nexus with the state, if you have any dealings with the state at all, you are more likely to be identifed for an audit.

  2. Reporting Exempt Sales
    In most states, sales made for resale and sales made to non-profits and government agencies are exempt from sales tax. However, such sales require the seller have an exemption certificate on file for each purchasing entity. Reporting exempt sales puts you on the audit radar and they will focus on the availability of exemption certificates for those sales. If such documentation cannot be provided, or if the documentation on file is out of date for the sales, those exempted sales will be disallowed. Knowing that maintaining these record is a challenge, auditors will focus on businesses that are likely to cater to such consumers.

  3. Mergers and Acquisitions
    It would not be too hard to understand that mergers and acquisitions create an opportunity for auditors. There are numerous ways in which little things can be overlooked and mistakes made as two independent operations are combined into one. And there is the issue of previous liability. Failure to properly notify authorities of the changes can leave the new entity open to previously existing tax liabilities. Auditors know how to take advantage of this period of transition to encourage quick settlements for real or implied discrepancies.

  4. Directory Listing, Advertisements, Internet Postings
    You may not have any physical presence in another state, but have you listed your company with any out of state directories or purchased any advertising in any widely distributed publications? Do you have a presence on the internet; a web-site, a Facebook listing, or connections on social networks? All of these can easily result in a phone call or letter to verify your status for conducting business in the state. Regardless of your answers to such inquiries, if there is a suspicion, an audit may follow.

  5. Whistle Blower Report
    Competetors and disgruntled employees can easily put your company on the radar of the revenue department. States often operate hotlines where anonymous messages can be left. Even a false report could spell trouble.

  6. Casual Contact
    You take and deliver orders every day. What if an out of state order was placed by an auditor or someone in a position to have contact with the auditor's office? Would they take note if you omitted sales tax on the order? Even a conversation about an untaxed purchase overheard by an over zealous auditor could be reason enough for a preliminary investigation.

  7. Good News
    We all love good news. And growing sales volumes are certainly good news for any business. Management, employees, investors, suppliers and many others can rightfully boast about their contributions to such success. News outlets might even highlight the successes of local businesses in their reports. Auditors can easily take note of such good news too.

  8. Public Information Outlets
    Sales and employment statistics are often provided to business registries, real estate agencies, and news organization who then publish this data for the benefit of their particular audiences. Business surveys almost always include questions about gross sales, number of employees, number of outlets, etc. to help quantify their analyses. Auditors can look to these types of information outlets for outliers that could become the target of an audit.

  9. Private Information Outlets
    Businesses may subscribe to private information outlets for data that can help with their marketing efforts. Unfortunately even private information can become available to governmental agencies when legally requested.

  10. Shared Governmental Information
    Governments have the ability to compell businesses to provide private information as a condition for conducting normal business operations. Revenue data, labor statistics, environmental information, etc. may be given in confidence, but such information is often shared by intergovernmental agencies. Tax auditors can use such information to identify potential audit candidates.

  11. Use Tax Audits
    Several things can trigger a use tax audit; a building permit, the purchase of industrial equipment, the audit of a supplier, etc. Though the focus of a use tax audit is purchases, any questiontionable findings will likely bring up the possibility of a follow up audit of sales taxes.

  12. Another Sales Tax Audit
    If it becomes known that you are being audited by another state, the assumption can be that there must be a reason for it. Other states may respond accordingly and the audit floodgate is opened.


What Hidden Dangers Are There In An Audit? Top


You do your best. You collect the taxes, you make your scheduled remittances, you fill out all the paperwork, and now you are getting audited. As far as you are concerned, there is nothing there. And even if that is true, every auditor wants to justify their existence. And how do they do that? They need to find something that will justify the audit or at least something that can be put in the final report. So, what are some of the hidden dangers that can come up in an audit?

  1. Use Tax Violations
    When Preparing for a home state sales tax audit, it would be normal to think the audit will focus on the proper collection and remittance of taxes on sales made. However, auditors will and without fail look for use taxes not paid. So, what are use taxes?

    Use taxes are the equivalent of a sales tax on untaxed purchases. For example, you purchase office supplies from an out of state vendor who does not charge you sales tax on your orders. Use tax laws require you, the buyer, to report and pay the unpaid tax that was not collected by the seller. And even if you had paid out of state sales tax, you would still be liable for the use tax in your home state. The rationale being that you should be able to apply for a refund for any taxes paid that you were not obligated to pay.

    To look for use tax violations, auditors will want to examine paid invoices. They may also want to look at AP ledgers to look for unusually large expenditures that could point to a capital purchase. Use tax on a vehicle purchase will be paid when registering the vehicle, but other capital purchases, especially if purchased out of state, may be subject to unpaid use tax. If a building permit has been taken out for a capital project, the auditor may request invoices on all purchases made in conjunction with the permitted project to look for unpaid use taxes.*

    *Whether or not an auditor has the right to demand access to such documents or information must be addressed in state law and in any agreements included in registering to conduct business in the state. It is important to be properly represented during any interaction with an auditor and throughout the entire audit process. See also, "Unlawful Information Requests", also in this section.

  2. Improper Rates
    Charging the right rate for every sale is a daunting task. There are different rates for each state. In most states there are additional taxes for cities and counties. And in some states there are special rates in areas for public transportation, economic development, police and fire protection, and other such services. Then there is often different rates for different product categories such as food, clothing, health and personal care items, vehicles, and industrial equipment. Add to this list rate changes, which in some states can occur on a monthly basis, and it is easy to be charging an improper rate somewhere. Most audits will include a random sampling of billed orders to verify applied rates.

  3. Unique Rules and Regulations
    At the time of this report, in New York clothing is exempt from sales tax. That is, except for the purchase of any single item in excess of $110.00. In Tennessee there is a single item surtax that applies to any taxable purchase between $1,600.00 and $3,200.00. Of the 45 states that have a sales or use tax, only 18 specifically exempt mail and cargo delivery charges.* These and many other unique sales tax statutes complicates the proper application of rates and greatly complicates the documenting of rates as applied. Auditors know well how to exploit the unique challenges that their own statutes provide.

    *Sales tax on delivery charges is usually exempt because it brings up several issues. First is, what portion of the charge applies to the delivery state? It could be argued that only the last few miles of a long transit apply to the delivery state and therefore only that portion would be subject to the sales tax. Second, license fees, fuel taxes and highway tolls are included in the cost of transportation. Paying sales tax on these "taxes" can be argued as wrong too. Third, there may be handling charges paid to dock workers for loading or unloading burried into the delivery charge. Requiring sales tax on labor costs are not valid in any state. Complicated enough? Throw in questions that could come up if using air cargo, rail freight, the US Postal Service, and this could go on and on.

  4. Implied or Pattern Based Fines
    A real danger in any tax audit is when an auditor looks for or determines that there has been a pattern of evasion, fraud, or just improper application of tax law. When such a pattern is found, it opens the door for what could be a very large fine or even worse. That is because statues of limitations do not always apply in tax law when a pattern is found. In such cases, the auditor can request documentation for past years, well beyond the two or three years normally looked at in the preliminary audit. If such documentation cannot be provided, a formulated tax assessment and fine can be applied that assumes the understatement of taxes existed in those past years too.

  5. Unlawful Informtaion Requests
    In any audit, there are limits on what information is legally within the scope of the audit. Any information requiested by the auditor outside those limits would not have to be provided. For example, they might have the authority to request a specific sampling of hard copy invoices, but they may not have the authority to request access to electronic invoice data. You could always comply the request, but make sure you know your rights before you say yes.*

    *Having proper representation before, during, and after any audit is highly recommended.

  6. South Dakota v Wayfair
    On June 21, 2018, the Supreme Court of The United States handed down its ruling in the case of South Dakota v Wayfair. That ruling determined that the State of South Dakota was justified in its pursuing sales tax collections by the internet retailer, Wayfair, on its sales delivered to customers in South Dakota. Before SD v Wayfair, the Supreme Court had decided that states did not have the right to compel an out of state seller to comply with sales tax laws unless they had a physical presence, or nexus, in the state. Though the ruling does come with restrictions, it does open the door for states to conduct audits of out of state sellers on their sales into the state. For a detailed analysis of SD v Wayfair, please see 2018-06-21 SCOTUS - SD v. Wayfair.


How Can iPgmr.com Help With An Audit? Top


The iPgmr.com Sales Tax Calculator (STX) was designed to provide the greatest level of granularity possible. Rather than computing a single rate, each rate is an aggregate of individual tax rates. For example, the tax rate for Alta, UT is 8.75% as of 4/1/2019. That rate includes 4.85% for the state, 1% for the Salt Lake County local option tax, an additional .25% county tax, a .25% county transit tax, a .1% county zoo tax, a .25% additional county transit tax, a .3% Alta transit tax, a .25% Alta additional transit tax, a 1% Alta resort tax, and a .5% Alta additional resort tax.

Moreover, STX uses the United Nations Standard Product and Services Codes (UNSPSC) to identify taxable and non-taxable sales, and to identify differnt rates for differnt items such as clothing, food, vehicles, etc. UNSPSC codes are broad enough to accomodate such challenges as the difference between athletic wear and uniforms, uniforms and medical apparel, medical apparel and safety apparel, safety apparel and common clothing items, common clothing items and accessories, accessories and footwear, and so on.

The system also has the ability to record every sales tax computed. Each transaction is tracked from the time it is recorded until it is paid. Transactions can be tagged with a reference number such as an invoice number, an order number, a POS date and time, or any other transactional reference appropriate to your operation. The available transaction inquiry allows you to find transactions by date and time, by state and city, by UNSPSC code, or by the assigned reference number.

The STX inquiry program can be called from your billing systems too giving you a direct line into the sales tax system from your sales systems. And if your ledger system has drill-down capabilities like the iPgmr.com Integrated Accounting System (IAS), you can walk back sales tax liability accounts from the ledger to the journal entries, from journal entries to invoices, from invoices to items sold, and from items sold to the sales tax or sales taxes applied.

STX also has a transaction report writer that is available to produce hardcopy reports of sales tax transactions. Reports can be based on user specified selection criteria similar to the inquiry program. Such reports can be created to comply with an autoror's request without the need for them to have access to your electronic systems.

Altogether, STX gives you the infomational tools you need to answer pretty much any question posed by an auditor. That is good, but caution must still be exercised. Tax laws do vary from state to state, and all do put limitations on what an auditor can legally request during an audit. Offering too much information early on in an audit can open the door to more and more requests. And each request should be viewed as a search for some vulnerability in your tax processing from the standpoint of the state. So it is always good to use caution and to be well represented in all interactions with a state sponsored tax auditor.

Please be aware that iPgmr.com is a software company and does not provide any legal counsel or direction. However, our intimate knowledge of sales taxes across the U.S. gives us a unique perspective that may be helpful. Let us know if we can be of any assistance to you or to help you with other questions you might have. Our contact information can be found at www.iPgmr.com/contact.htm.